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Information Questions

Prequently asked questions

When will my cargo arrive?

The order you have placed is delivered to you within an average of 3 days following the day you purchase it. You can check your orders in the "My Orders" tab in the "My Account" section. After your order is delivered to cargo, in the "My Orders" tab, "Where is my cargo?" You can find out at what stage your order is from the link. When your order is distributed, information is transmitted to you via SMS by the cargo company.

Can I change the delivery address of my order?

You can change the address for your order by phone or by reporting to [email protected]

Is there a delivery on public holidays?

Delivery by cargo companies on public holidays may vary depending on the situation, and generally, delivery cannot be made on holidays.

Can I pay with a debit card?

You can pay with your debit / debit card for your purchases. In return of purchases made with debit cards, the refund may take longer depending on your bank.

Do you have the option to pay at the door?

There is no payment option at the door for your purchases..

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